Business VoIP phone systems for growing companies

Hosted phone systems, the REMAC Phone app, and an AI phone agent, plus custom software and managed IT. Serving businesses nationwide from our Chicago-area headquarters since 2012.

  • 2012

    Chicago-area headquarters

  • 14 days

    Trial, no credit card

  • 99.9%

    Network uptime

Phone systems, software, and managed IT

VoIP is the work we are hired for first. Software and managed IT are here when the phones are not the only system that needs an owner.

VoIP phone systems

A hosted business phone system with a smart PBX, HD voice, and desk phones that can ship ready to plug in. REMAC Phone puts that same extension on an iPhone or Android. An AI phone agent can answer, greet, and route calls when your team cannot pick up.

  • Smart PBX and HD voice
  • Desk phones that ship ready to plug in
  • REMAC Phone on iPhone and Android
  • AI phone agent that answers and routes calls
Team on a business phone system, with headsets, desk phones, and computers

Custom software

Web, desktop, and mobile apps built to the way your office actually works, from requirements through launch. The same team can connect VoIP, SMS, and the tools you already run.

  • Web, desktop, and mobile apps
  • Built around how the office works
  • Connects VoIP and SMS to tools you already run

Managed IT

Network design and implementation, plus cloud migration and management, for businesses that want one team on the phones and the systems behind them.

  • Network design and implementation
  • Cloud migration and management
  • The same team that runs the phone system
Desk phone with an illustrated AI agent above the handset

An AI phone agent when your team cannot pick up

It can answer, greet, and route the call. For a transportation team, it can look up a load* and send the caller to the right person.

  • Answers, greets, and routes calls
  • Looks up a load when your dispatch system is connected*
  • Hands the call to a person when the request needs one

*Requires custom integration with your dispatch or business system. REMAC has built these integrations for existing customers.

Why businesses stay with REMAC

Built for 99.9% uptime

The phone system runs on redundant hosted infrastructure. If the office internet goes down, calls can fail over to a mobile phone.

Connects to your tools

The phone system can tie into a CRM, a helpdesk, or a workflow your team already uses. If the business runs on it, we will tell you whether we can connect it.

A real person answers

When you call, you reach people who know how your system was built, not a script at a call center.

Who we work with

One office or many, anywhere in the US. The fit matters more than the headcount.

  • Companies across the US

    Growing businesses that want one team for phones, software, and IT, wherever the office is.

  • More than one location

    Shared phone systems across sites, with phones that configure themselves when they land on the network.

  • Transportation and logistics

    Dispatch, drivers, and after-hours calls, including an AI agent that can look up a load* and route the call.

  • Contractors

    Shops that miss calls while they are on a job. AI phone agents for contractors

*Requires custom integration with your dispatch or business system. REMAC has built these integrations for existing customers.

What you can check before you call

  • In business since 2012, serving companies nationwide from our Chicago-area headquarters. Company history

  • REMAC Phone is a real app on the App Store and Google Play. It is free for REMAC VoIP customers.

  • Built for 99.9% uptime, on redundant hosted infrastructure. VoIP phone system

  • The trial is 14 days, with no credit card and no long-term contract required. If it is not the right fit, you walk away.

Try REMAC Phone for 14 days

Your desk phone, on your phone. Same number, on Wi-Fi or cellular, with hold, transfer, and park. The app is included when you start a REMAC VoIP system. No credit card. If it is not the right fit, walk away.

Download on the App StoreGet it on Google Play

iPhone and Android

The same extension as the desk phone.

Hold, transfer, park

Desk-phone controls, on the app.

Wi-Fi or cellular

Calls use data, not cellular minutes.

See who is available

Real-time presence for the team.

How a new phone system starts

  1. Tell us how calls work today

    A consultation, not a script. We ask who answers, what should happen after hours, and which numbers have to move with you.

  2. We set up the system

    Desk phones, REMAC Phone, and routing. Phones can ship to the office and configure themselves when they connect.

  3. Use it for 14 days

    No credit card to start. Keep the system if it fits the way your team works. Walk away if it does not.

Local VoIP pages

City guides for businesses near our Chicago-area headquarters. These are local pages, not the limit of where we work. We serve companies nationwide.

Questions we hear before a switch

Can we keep our current phone numbers?

Yes. In most cases we port your existing numbers onto the VoIP system and handle the port so the changeover does not drop your calls.

What happens if our internet goes down?

The system is built for 99.9% uptime. If the office internet goes down, calls can fail over to mobile phones or another site, and we set that forwarding up with the system.

What does the 14-day trial include?

A full VoIP system, with no credit card and no long-term contract. REMAC Phone is included for VoIP customers. If it is not the right fit, you can walk away.

Do you build software as well as phone systems?

Yes. The same team builds custom web, desktop, and mobile software, and the integrations that connect a phone system to tools you already use.

What does managed IT include?

Network design and implementation, plus cloud migration and ongoing management. We start from the systems you run today and tell you plainly whether we are the right fit.

Do you only work in the Chicago area?

No. We serve businesses nationwide across the United States. Headquarters are in the Chicago area, and the city pages on this site are local guides, not a limit on where we work.

Get In Touch

Have questions or ready to get started? Contact us today.

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Contact Information

Reach out to us directly using the contact information below.

Address:

REMAC Enterprises

2000 Center Dr

Hoffman Estates, IL 60192

Business Hours:

Monday – Friday: 8am to 4pm Central Time

Saturday & Sunday: Closed

Please note: Our office operates by appointment only. We gladly meet at your location for your convenience.

Payments:

Send Payments to:

P.O. Box 1083

Palatine, IL 60078-1083

Get a free consultation

Tell us how the phones work today. We will say what a move to REMAC would look like, including software or managed IT if you need them.